GP & Health Professionals Referral form

Could your patients or client live more independently with a little help?

Welcome to Progress Lifeline. We are an award-winning telecare service that promotes independence and provide help at the touch of a button.

We have a range of personal alarmshome safety and wellbeing sensors  and  falls assistance packages available to help those at home to remain independent in the safest way possible. All our sensors are linked to our 24-hour response centre, which is staffed by fully trained call handlers.

We also offer an emergency responder service. Our responders are on-call 24/7 for when emergency contacts are unavailable or away from home. Response times are 35 minutes on average. We check in on them to make sure they are safe and well, then check the property to ensure it is secure. 

If they have fallen and are uninjured but need help to get back up, our responders are trained to provide a specialist lifting service to get them back on their feet safely and with dignity.

How to refer to us:

  1. Simply complete the short referral form below
  2. Or call us on 03333 204 999
  3. Send us an email to

Please ensure you have consent for passing on client details - we will always keep data confidential and secure. We do not pass on data to third parties except in the case of an emergency such as the Ambulance services.

Professional referral form

Details of the person making the referral

Details of the person you are referring

How will we use your data?

We'll only ever contact you if you've agreed for us to do so or you have requested that we keep you updated about Progress Lifeline. You can choose to stop these communications at any time. We will always keep your data safe, and will never sell it on to a third party. To find out more about how we use your data, please read our Privacy Policy.