Progress Lifeline is an award winning personal alarm and telecare services provider making a positive difference to the lives of over 20,000 customers for over 30 years. 

We are consistently rated 5/5 by customers for our services - you can read more here. 

We work to the high standards and targets set by the TEC Services Association, with whom we have been an accredited member since 2006.

In 2018, we were also awarded the Quality Standards Framework (QSF) - the most recognised quality standard in the TEC industry.

Progress Lifeline is part of Progress Housing Group, a government regulated and not-for-profit social housing provider with an industry reputation for excellence.

Read more about how many people we help each year and how important our service has been in changing lives here.

Read our 2017/18 annual report

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