Progress Lifeline is announced as a finalist at this year’s CIH Northern Awards

Posted on: 18/10/2021

Progress Lifeline is proud to reveal that it has been announced as a finalist at the CIH Northern Awards 2021.

The CIH Northern Awards recognise and celebrate the creativity, passion, and innovation of housing organisations and individuals across the sector in the North of England.

Progress Lifeline has been shortlisted in the ‘Working in Partnership’ category. Progress Lifeline, along with the North West Ambulance Service, the Health and Social Care Commissioners of Lancashire County Council and the NHS Clinical Commissioning Groups, are working collaboratively to create an improved service for patients who fall but are uninjured.

This new way of working together is a ‘first of its kind partnership’, in which callers to the 999 service who have fallen at home, and are unable to get back up but are triaged as uninjured, are transferred directly to Progress Lifeline. Their Emergency Home Responders will then attend with specialist lifting equipment, eradicating the need for an ambulance. Progress Lifeline responders are able to attend in an average time of just 26 minutes, dramatically decreasing the pressure on ambulance services.

Joanne Bushell, Head of Progress Lifeline said, “We are proud to be working with the local authority, NWAS and NHS partners as part of this exciting service. We have an ageing population and there is an increasing demand for help with uninjured falls. It is clinically recognised the importance of lifting people up off the floor as quickly as possible, and this does not always have to be an ambulance with a paramedic crew. We have a highly trained team who specialise in responding to people who have fallen at home. It makes sense to let us do this and leave the ambulances and paramedics to focus on emergency call-outs.”

The CIH Northern Awards 2021 winners will be announced at an awards ceremony on Thursday 18th November at Hilton Newcastle Gateshead in Newcastle.

Click here to visit the CIH website to find out more.

Good luck to all the finalists!