Bed shaker

Our range of discreet wireless sensors are worn as a pendant/watch or are placed in the home to detect situations which may be unsafe. The sensors call for help for you without you having to do anything.

From flooding to fire risk, epileptic seizures or falls, our telecare sensors support health conditions, disabilities or day-to-day independent living and provide peace of mind and confidence for all the family.

Progress Lifeline’s range of telecare sensors (discrete wireless sensors worn or placed around the home) detect situations that may be unsafe – such as a fall, unsafe levels of gas, smoke or carbon monoxide, flooding, doors that are left open or getting up in the night, and automatically trigger an alarm call to a family member, nominated carer or Progress Lifeline’s 24 hour alarm response centre, who then send help.

The assistive technology available from Progress Lifeline supports a range of health conditions, disabilities or just day-to-day independent living, and can provide peace of mind, confidence and independence to you and your family.

The Progress Lifeline telecare package costs £29.49 per month with a £38 set up fee.

This includes:

• Monitoring 24/7 and full maintenance of equipment
• Base unit and personal wrist or pendant emergency alarm
• Any three sensors or two sensors and an additional pendant or wrist alarm 

Cost: £29.49 pcm with installation *(only available in selected postcodes)

We can tailor packages to meet your needs and you can add more sensors to the standard package.

You can also choose to include the emergency home response with assistive lifting service as part of your falls reassurance package from Progress Lifeline for an additional £11 per month.

Assistive technology from Progress Lifeline can help provide peace of mind to you and your family if you or a family member are living with dementia.

Telecare solutions such as bed occupancy sensors, property exit sensors, and heat and flood detectors can help detect unsafe situations caused by the symptoms of dementia such as memory-loss and confusion.

Progress Lifeline can provide the telecare service in any home, regardless of the size, layout or location of the property. 

We offer a service that is matched to specific needs and will assist with safe and independent living by helping to manage potential hazards.  

Our installation team provide a no-obligation demonstration of the telecare equipment in your home at a time and date to suit you. A free telecare assessment of your needs will also be completed which will identify which telecare sensors may be able to support you.

The telecare smoke detectors from Progress Lifeline are monitored and connected to our alarm response centre 24 hours a day, 365 days a year.

Should smoke be detected in your home, the detector will send an auto-alert to our alarm response centre while sounding an alarm in your home simultaneously.

Once the alarm response centre operator receives the alert, they send the appropriate help to your property. This could be the fire service, a family or emergency contact, while reassuring you that help is on its way. They will also advise you how to stay safe until help arrives. 

If you have chosen to include the emergency home response with assistive lifting service as part of your safety and well-being package, a responder may be dispatched your home.

Monitored smoke alarms from Progress Lifeline are an assistive technology solution if you are hard of hearing, have poor mobility or are physically/mentally disabled and would find it difficult to evacuate your home without assistance, or if you or a family member are living with dementia.

If we receive an alert from one of your telecare sensors or your red button personal pendant or wrist alarm, we will communicate with you via the Lifeline system to identify what help you need. We will then call for emergency help and will always notify your nominated family or friend contacts, unless we have been advised not to.

If your assistive technology is linked directly to your family member or carer, they will be automatically notified by a linked telecare sensor, such as a flashing beacon or care assist watch that you require help.

Progress Lifeline is an award winning personal alarm and telecare services provider, who have been making a positive difference to the lives of 50,000 customers for more than 30 years. 

We are consistently rated 5/5 by customers for our services. Read our customer reviews here.

We work to the high standards and targets set by the TEC Services Association, with whom we have been an accredited member since 2006.

In 2018, we were also awarded the Quality Standards Framework (QSF) - the most recognised quality standard in the TEC industry.

Progress Lifeline is part of Progress Housing Group, a government regulated and not-for-profit social housing provider with an industry reputation for excellence.

We work to the high standards and targets set by the TEC Services Association, with whom we have been an accredited member since 2006.

In 2018, we were also awarded the Quality Standards Framework (QSF) - the most recognised quality standard in the TEC industry.

Progress Lifeline is part of Progress Housing Group, a government regulated and not-for-profit social housing provider with an industry reputation for excellence.

All our responders and installers are Dementia Friendly and enhanced DBS checked.

Emergency home responders are trained in assistive lifting, basic first aid and injury assessment.