Progress Lifeline enables you or your loved ones to live independently at home with peace of mind that help is close to hand 24 hours a day, 365 days of the year from just 52p per day.

One of the UK’s leading and longest standing not-for-profit lifeline and telecare providers, for £3.60 per week, we offer:

  • No DIY-install - free installation in your own home
  • Immediate on call 24/7 support from our professional and friendly team
  • Option of our emergency home response and lifting services
  • Fully maintained equipment with back-up and 24/7 support
  • Waterproof smart pendant with a range of 50 metres and low battery alarm
  • Cancel at any time and no upfront fees
  • 24 hour monitoring and regular assessments
  • No hidden fees - monthly pay as you go with no up front, registration or cancellation charges

You can enhance your starter package with our range of telecare sensor, emergency home response service and keysafe emergency home access from as little as £1.50 per week. 

Are you eligible for help with the cost?

The service may be available for free or at a reduced cost for those people in receipt of certain benefits and the majority of our customers do not pay VAT on the service. Contact us for further information.

Our promise

We understand that every customer’s needs are unique which is why we will always:

  • Tailor packages to suit each individual’s needs
  • Offer no obligation trials of all our packages and no minimum contract length
  • Offer regular assessments and home visits throughout your time


Find out more
  • Chat live with us - our team are online from Mon - Fri, 9am - 5pm
  • Call us on 01772 678910
  • Complete the form below and one of our friendly team will be in contact within 48 hours

Progress Lifeline Control Centre member of staff

 1. Easy ordering

Book your free installation online, phone us on 01772 678910 or why not chat live with us. Our team can answer any questions that you may have.

A Progress Lifeline technician installs the Lifeline unit

 2. Convenient installation at your home

We will visit your home at your convenience to ensure that your equipment is installed correctly for peace of mind and you have the opportunity to meet our team in person.

Two happy Progress lifeline customers

 3. Cancel at anytime 

There is no minimum contract, no upfront fees and you can cancel at any time