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Lifeline Vi Unit self-install video

Posted on: 3/04/2020

 

Technical Support (Mon-Fri 9am-5pm): 07970 670153

Lifeline Vi parts - What is in the box

Before you start assembly, please check you have all the parts listed below:

  1. UNIT
  2. MYAMIE WITH NECK CORD
  3. PHONE adapter
  4. PHONE LEAD
  5. WRIST STRAP
  6. MAINS adapter

Diagram showing all lifeline v i parts

If any parts are missing, please get in touch.

Diagram showing the front view back view and end view of the lifeline unit

You can chat to us live using our web chat facility below.

Quick start guide – without broadband

Step 1a

Plug the smaller transparent end of the PHONE LEAD (4) into the unit socket labelled LINE. Plug the other end of the PHONE LEAD (4) into the MASTER TELEPHONE WALL SOCKET (A).

Diagram showing step one A for lifeline unit installation

Step 2a

Plug the TELEPHONE adapter (3) into the unit socket labelled (PHONE ICON). Plug PHONE/EQUIPMENT (B) into the TELEPHONE adapter (3).

If you have more than one piece of equipment, use a multi-socket adapter (not supplied).

Note: Must use the MASTER TELEPHONE SOCKET.

 

Diagram showing step two a for Lifeline V I installation

Step 3a

Note: Only use the power adapter supplied with the unit (part number XD5206005).

Plug the MAINS adapter (6) into the unit socket labelled DC and then connect to the MAINS POWER (C).

Note: Ensure the mains power is switched on.

WARNING: Do not plug into a multi-socket adapter.

Diagram showing step three a for Lifeline Vi installation

Step 4a

Now you are ready to test your alarm.

For each test you are about to perform, there will be an announcement made by the unit followed by a dialling tone.

Once you are through to the operator, during the first test (UNIT), the operator will confirm that the details we have for you are correct.

Please go to step five.

Quick start guide – with broadband

Step 1b

Note: Must use the MASTER TELEPHONE SOCKET.

If you have broadband, you will have an ADSL adapter (A) already connected (a box with two connections - phone and internet). Do not remove it from the MASTER TELEPHONE WALL SOCKET. Plug the smaller transparent end of the PHONE LEAD (4) into the LINE socket and the other end in the PHONE section of the ADSL adapter (A).

Diagram showing step one b for Lifeline V I installation

Step 2b

Plug the TELEPHONE adapter (3) into the unit socket labelled (PHONE ICON). Plug PHONE/EQUIPMENT into the TELEPHONE adapter (3).

If you have more than one piece of equipment, use a multi-socket adapter (not supplied).

Diagram showing step two b for Lifeline V I installation

Step 3b

Note: Only use the power adapter supplied with the unit (part number XD5206005).

Plug the MAINS adapter (6) into the unit socket labelled DC and then connect to the MAINS POWER (C).

Note - ensure the mains power is switched on.

WARNING: Do not plug into a multi-socket adapter.

Diagram showing step three b for Lifeline V I installation

Step 4b

Now you are ready to test your alarm.

For each test you are about to perform, there will be an announcement made by the unit followed by a dialling tone.

Once you are through to the operator, during the first test (UNIT), the operator will confirm that the details we have for you are correct.

Please go to step five.

Testing your alarm

Step 5

Time to test your UNIT. Press the large red HELP (A) button. An operator will answer. Tell the operator you are performing a UNIT test call. The operator will confirm the UNIT test has been successful.

Diagram showing how to test the Lifeline unit

Step 6

It is now time to test your MYAIME PENDANT. Press the large RED BUTTON (B) on your PENDANT. An operator will answer. Tell the operator you are performing a PENDANT test call. The operator will confirm the PENDANT test has been successful.

Diagram showing how to test the pendant

Step 7

Time to test with PHONE OFF THE HOOK. Lift the phone receiver and place it on the side. Press the large RED BUTTON (B) on your pendant. An operator will answer. Tell the operator you are performing an OFF THE HOOK test call. The operator will confirm the OFF THE HOOK test has been successful.

Note: You must test every handset if you have more than one.

Diagram showing how to test the Lifeline unit off the hook

Step 8

And finally, if you have a broadband connection, it is now time to check it is still connected. You could test using either a smart TV, computer, tablet, or mobile phone (is it working?)

Diagram showing technical device to test connection

The Buttons

Home and Away button (YELLOW) - This must always be set to the 'HOME' setting.

Cancel button (GREEN) - Press this button if you accidentally triggered an alarm either via your unit or pendant.

Help button (RED) - Press this button if you need to alert the operator/response centre you require assistance.

Diagram showing what each button on the Lifeline unit is for

Ringer ON/OFF

My alarm is ringing at the same time as my phone!

As a default your alarm is set to ring alongside your phone. You can turn this feature off using a small switch on the bottom of the UNIT, as shown.

Diagram showing how to select the on off ringer on the Lifeline unit

If you need any help installing your unit or discover any faults, please do not hesitate to call us on 07970 670153 Mon-Fri 9am-5pm; we are here to help.

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