The Companion Newsletter

Summer 2018

The Spring/Summer edition of our Progress Lifeline newsletter, The Companion, is now available to read on our website, and will also be winging its’ way through the post to our Lifeline customers across Lancashire this week.

Click here to read The Companion online.

Featuring a fearless nonagenarian, Progress Lifeline clever canine ‘Teddy Edward’, information about our new ‘no landline’ Lifeline available to people who don’t have a home telephone, and our regular items which include a prize crossword and delicious summer crumble recipe – it’s an unmissable read this Summer!


NonagenarianTeddy EdwardTeddy in field


Important information for our current Progress Lifeline customers:

You may have read that the Data Protection Act is being updated and this, along with other legislation, brings with it new rules and regulations on how we can communicate with you in relation to marketing.

The Companion newsletter is our way of sharing valuable news and fun items, but also important updates to your Progress Lifeline service, including new products, and reminders to test your pendant on a monthly basis.

To continue to receive the Companion newsletter, please complete our online permission form.

For those customers who have received The Companion by post this week, the newsletter contains the permission form and a pre-paid envelope that you can complete and return to us by post.

Alternatively, you can also let us know that you still want to receive The Companion by emailing us at

If you are a Lancashire Telecare customer, we don't currently send you a postal copy of The Companion. However you can read The Companion online or you can request that a postal copy be sent to you by emailing us at


We look forward to continuing to keep in touch with you!