Progress Lifeline - a Platinum Accredited Service
For Peace of Mind when choosing a Lifeline for your family member, choose Progress Lifeline
There are many great reasons for choosing Progress Lifeline as your provider of remote home monitoring, personal pendant alarms and telecare, but here is just one of them.
We are a Platinum Accredited member of the Telecare Services Association (TSA), the industry body for Technology Enabled Care (TEC).
Being an accredited member since 2006, we have ensured that we consistently meet the high standards and quality set by the TSA for the industry. To become a platinum member, organisations must:
- Gain accreditation in every module of the Code of Practice for the services that they provide
- Answer 98.5% of calls within 60 seconds
By choosing Progress Lifeline, you can be sure that you are choosing a regulated provider who meet the industry benchmark for safety and quality.
Read more about how Progress Lifeline are meeting industry standards in our 2016/17 annual report.