...in the event of a fall or an emergencyEnquire now
Dispatches an emergency responder direct to your home Available as a 'bolt-on' to any of our packages
100% customer satisfaction Our customers rate us 5 out of 5 for quality
TSA Quality Standards Framework accredited Highest quality standard in the TEC industry
Established for 30 years One of the UK's leading and long-standing providers
Our responders provide 24/7 assistance to you at home if your family can’t get there.
We’ll check you and your home are safe and secure, and provide comfort and reassurance.
If you have fallen and are uninjured but need help to get back up, our responders are trained to provide specialist lifting services to get you back on your feet safely and with dignity.
Available as a bolt-on to any of our packages for £6.50 per month.
We are an award winning personal alarm and telecare services provider, making a positive difference to the lives of over 30,000 customers every year. We work to the high standards and targets set by the TEC Services Association (TSA), with whom we have been an accredited member since 2006. We are very proud to be a TEC Quality - Quality Standards Framework (QSF) certified organisation, demonstrating the safety, innovation and quality of our services.
Mr Berry, Croston
“I was never more relieved than when the emergency responder arrived at my property after I raised the alarm following a fall. He could not have been more helpful and created a calm atmosphere. Many, many thanks to all concerned.”
Mrs Lewis, Lytham St Annes, October 2017
“Each time we have asked for help the emergency home responders have been prompt to arrive at our home, and helpful, gentle, caring and pleasant whilst they assisted us.”
Mr and Mrs Priest, Blackburn, August 2018
“Your emergency home response and lifting service is so useful and very much appreciated. Having needed a responder to attend our home at least four times, we very much value all the help we have been given so thank you to all concerned. An amazing system! Thank you also to the response centre team who are most reassuring.”
We understand that every customer’s needs are unique which is why we will always: