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Tailored services...

for you and your customers

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We have over 30 years' experience providing high-quality services to customers in independent living schemes and those using a dispersed alarm and Telecare equipment in their own home.

Our corporate customers include housing associations, local authorities, NHS and retirement living properties.

As well as providing traditional resident call monitoring, we also provide a full range of TECS services for businesses and their customers.

Our dedicated project team can assist in designing a service that’s right for you and your customers. They are experienced at seamlessly migrating both large and small customers to our service.

If you need to refer a customer to us then you can do this using our third party referral form or by calling us on 03333 204999.

Call monitoring


Someone holding a Progress Lifeline pendant alarm

 

TSA platinum and Quality Standards Framework accredited Highest quality standard in the TEC industry

Established for 30 years One of the UK's leading providers

Professional call monitoring services available to housing associations, local authorities and retirement living properties. Immediate on call 24/7 support at the push of a button, tailored to your individual requirements.

  • Outbound wellbeing and reassurance calls
  • Traditional resident call monitoring
  • Out of hours reporting for repairs and homelessness
  • Peace of mind for carers and residential scheme employees
  • Optional call out emergency response and lifting service
  • Bespoke Management Information and threshold reporting

 

Enquire now

 

Mobile response and lifting services


Someone holding a Progress Lifeline pendant alarm

 

TSA platinum and Quality Standards Framework accredited Highest quality standard in the TEC industry

Customer satisfaction 100% of surveyed customers were satisfied with the responder service

Tailored mobile response and assistive lifting services available to care and residential homes, supported and independent living schemes and day services.

  • Emergency mobile response 24 hours a day, 365 days a year
  • Dementia Friendly and enhanced DBS checked responders
  • All responders trained in assistive lifting using specialist equipment
  • Signposting customers to fall prevention services
  • Helps reduce the need for an ambulance
  • Our average response time is 34 mins - the industry target is 60 mins
  • Bespoke MI reporting tailored to your needs

 

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Lone worker safety monitoring


Someone holding a Progress Lifeline pendant alarm

 

TSA platinum and Quality Standards Framework accredited Highest quality standard in the TEC industry

Established for 30 years One of the UK's leading providers

A leading 24/7 monitoring solution, WorkSafe allows people to receive regular check-up calls from the monitoring software. If the lone worker fails to respond then an alarm is raised and the appropriate action taken by our 24 hour monitoring centre.

Any member of staff who finds themselves working alone on business premises, working outside normal working hours, working away from a fixed base or working with unfamiliar people or in isolated situations can benefit from WorkSafe.

  • Lone worker monitoring 24 hours a day, 365 days a year
  • Regular check-up calls from the monitoring software
  • If the lone worker fails to respond then an alarm is raised and the appropriate action taken
  • GPS devices with falls detection and two way speech available

 

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We work with many partners...

Anywhere Care logo
Calderdale Council logo
Chorley and South Ribble Council logo
Chorley Council logo
Doro logo
Fylde and Wyre CCG logo
Housing LIN logo
Lancashire County Council logo
Lancashire Fire and Rescue Service
Lancaster City Council logo
PFH logo
Preston City Council logo
South Ribble Council logo
Together Housing logo
Tunstall logo

Why partner with us?


We work with over 20 partners Working with small local businesses and large national organisations

TSA platinum and Quality Standards Framework accredited Highest quality standard in the TEC industry

Established for 30 years One of the UK's leading providers

We work with over 20 partners, ranging from small local businesses to large national organisations. As well as our 24/7 call monitoring, sensors and emergency home response, we also provide services including call monitoring and worksafe lone worker monitoring.

Our corporate services include:

  • 24/7 call monitoring, sensors or emergency home response services
  • Call monitoring
  • Worksafe lone worker monitoring

 

If you would like to partner with us then please get in touch.

Working in partnership with:

Awards and accreditations: