Practical solution for anyone self-isolating in Blackburn with DarwenWatch our self-install YouTube video
With government looking to extend social distancing, now is the perfect time to implement a practical solution to support loved ones during these uncertain times.
Our easy-to-self-install telecare service means you will have peace of mind knowing our Lancashire-based response centre is available at the touch of a button 24/7.
The self-install unit has a range of up to 50 metres, this means time can be spent in the garden; perfect for positive mental health and well-being.
There are no hidden costs. No installation (if you opt for an installer to attend), and no equipment costs*. To order a self-install unit now, simply call our friendly team on 03333 204 999 or complete the short form below to request a call back.
Communication and explanation excellent and you took time to ensure my mother understood what to do. Very pleased to understand that the smoke and monoxide alarms were also linked to the service. Well done, thank you.
The whole thing went amazingly smooth. Very impressed with the organisation and the process. The install was easy and quick. I never normally give full scores, but you earned them. Oh yes, and the installation manual, was probably the best I’ve ever seen, and I work in tech. A very happy customer indeed.
Self-install 24/7 monitored telecare Install yourself or we could at a time convenient to you*
100% customer satisfaction Our customers rate us 5 out of 5 for quality. Read our reviews above
TSA Quality Standards Framework accredited Highest quality standard in the TEC industry
Established for 30 years One of the UK's leading and long-standing providers
We are a Lancashire-based multi-award-winning personal alarm and telecare services provider, making a positive difference to the lives of over 50,000 customers every year. We work to the high standards and targets set by the TEC Services Association (TSA), with whom we have been an accredited member since 2006. We are very proud to be a TEC Quality - Quality Standards Framework (QSF) certified organisation, demonstrating the safety, innovation and quality of our services.
Our standard self-install service costs £15.60* every 4 weeks (52p per day).
The first four weeks are free-of-charge. Subsequent payments are made every four weeks in arrears. Payments methods available are direct debit or by card online and over the phone.
There is no contract, you can cancel or transfer this service to another property at any time. Notice period for cancellation is currently four weeks (28 days). The ways to cancel this service can be found in our terms and conditions below.
For an extra £6.50 per month (23p per day), you could add our Emergency Home Response Service. This is where one of our trained responders will come out and assist if family or friends are unable to attend quickly.
An analogue landline is required for this service. We advise a KeySafe is installed. The KeySafe allows emergency contacts who do not have a key, and the emergency services access the property in a safe and secure way. We can supply and install KeySafe's for an additional one-off charge, if required. Find out more about KeySafe.
We understand that every customer’s needs are unique which is why we will always:
To book your no obligation four-week free trial consultation, you can either call us on 03333 204 999, complete the request a call back form below or chat with us live using our web chat facility.
Your pre-programmed equipment will be shipped out for self-install (easy-to-follow instruction leaflet provided) or our installers could install it for you*. Install, test and you are ready to go.
Wear the waterproof alarm button at all times all around your home and garden (range up to 50 metres from unit). When in need of assistance, press the alert button to be connected to our 24/7 response centre immediately.
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