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We are an award-winning

...personal alarm and telecare service

About us

Progress Lifeline is an award-winning personal alarm and telecare services provider making a positive difference to the lives of over 30,000 customers for over 30 years. 

We are consistently rated 5 out of 5 by customers for our services - read more here. 

We work to the high standards and targets set by the TEC Services Association (TSA) (opens in new tab), with whom we have been an accredited member since 2006. We are very proud to be a TEC Quality - Quality Standards Framework (QSF) certified organisation, demonstrating the safety, innovation and quality of our services.

Progress Lifeline is part of Progress Housing Group, a government regulated and not-for-profit social housing provider with an industry reputation for excellence.

Read more about how many people we help each year and how important our service has been in changing lives here.


Read our 2017/18 annual report

Our customers rate our service 5 out of 5



Working in partnership with:

Awards and accreditations: